Privacy Policy/Terms of Service/Returns

Our Commitment to Privacy

 

Lebanon Wine & Spirits is committed to keeping our customers informed about how we use the information we gather from you through the use of each of our websites located at, or linked to.

 

If you do not agree to the terms of this Privacy Statement, you are not authorized to use this site.

 

What Information Do We Collect?

 

Shopping:

We collect certain information from visitors while shopping on our Sites for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our Sites. We collect information from visitors to each of our Sites regarding the referring URL, your IP address, which browser you used to come to any one of our sites, and the pages that you viewed during your visit.


Ordering:

At different places on our site depending upon the feature you use, you may be asked to volunteer personal information such as your name, email, mailing address, and telephone number.

 

How Do We Use the Information We Collect?

 

The information we gather automatically and with your permission during your visit to our website is used in the following ways:

 

Monitor, review, and analyze website utilization

Respond to requests

Monitor and improve our customer service efforts

Distribute news and other information requested by Web visitors

Notify visitors about updates and promotions on our website

Notwithstanding anything in this agreement to the contrary, you understand and agree that Lebanon Wine & Spirits may access, preserve and disclose any submitted information or otherwise use information we have received about you: (1) in response to subpoenas, court orders, legal process or when otherwise required by law, or to establish, protect, or exercise our legal rights or defend any legal claims; (2) to protect the rights and property of Lebanon Wine & Spirits or other entity; (3) if we believe it is necessary in order to investigate, prevent or take action regarding unauthorized distribution of a third party's intellectual property, illegal activities, fraud or situations involving potential threats to the safety of any person.

 

E-Commerce and Online Shopping

 

Purchasing items over the Internet usually requires you to provide your personal identifying information and credit card information on a website. We have the following e-commerce practices:

 

When processing your credit card payment, we will keep this information in the strictest confidence and will make every effort to maintain the privacy and security of the information at all times.

 

Changes in Our Privacy Policy

 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

 

Acceptance of Terms

 

Thank you for using Lebanon Wine & Spirits. By using LebanonSpirits.com you are subject to the following Terms of Service, which may be updated by us from time to time without notice.

 

If you do not agree to the terms, you are not authorized to use this site.


 

Sale of Alcoholic Beverages

 

As required by state and federal law, this website does not sell alcohol to persons under the age of 21. By using LebanonSpirits.com you represent and warrant that you are at least 21 years of age. Alcohol purchased from this website must be intended for personal consumption and not for resale. Misrepresentation of age, intentional or unintentional, in order to purchase alcohol by or for a person under the age of 21 will result in prosecution to the fullest extent of the law.


 

Shipping/Delivery Policy

 

To receive a delivery you must be over 21, a government issued photo ID is required to verify age. If no one is home or no one over 21 is present you may be charged a $20 restocking fee. Delivery minimum purchase is $20 and delivery fee is $5 for local delivery.

 

Our deliveries are usually dispatched immediately, but if you would like to schedule an order for a future date — just enter the details in the delivery notes section of the checkout and we'll coordinate to deliver.

 

CANCELING AN ORDER - Orders processed for delivery as soon as they are received. Due to these circumstances, we cannot guarantee the availability of changes or cancellation to any order once it has been placed. Cancelled orders may be subject to a $20 delivery and restocking fee.

 

RETURNS - Lebanon Wine & Spirits cannot accept returns on unused products, but if something is wrong with anything you received please call us immediately at (615)547-6487.


 

Signature Policy

 

You must be 21 years of age or older to purchase wine from LebanonSpirits.com. All packages sent out by LebanonSpirits.com REQUIRE a signature upon delivery. We will not be able to refund any shipping charges if your package comes back to us because there was no adult to sign for the order!

Privacy

 

Please review our posted PRIVACY POLICY to understand our uses and practices about how we use and collect information from users of our Sites.


 

Account Maintenance

 

By using this site, you represent that you will be responsible for maintaining your account and password and for restricting access to your computer. You also agree to be responsible for any and all activities that occur under your password or your account. Lebanon Wine & Spirits will not be responsible for any loss or damage arising from your failure to comply with your responsibilities and obligations under these Terms and Conditions. To purchase any products or use the services on this Site, you must open an account with us and/or provide the required information to us. By entering any information on this Site, you represent and warrant that: (i) you are at least 21 years of age; (ii) you are using your actual identity; (iii) you have provided only true, accurate, current and complete information; and (iv) you will maintain and promptly update the information that you provide to keep it true, accurate, current and complete.


 

Termination

 

If you wish to cancel a username or password, or if you become aware of any loss, theft or unauthorized use of a username or password, you must notify us immediately. We reserve the right to delete or change any username or password at any time and for any reason. We may suspend or terminate your account or your use of our Site at any time, for any reason or for no reason at all. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspects of this Site at any time without prior notice.


 

Product Information

Lebanon Wine & Spirits attempts to be as accurate as possible with our product descriptions. However, Lebanon Wine & Spirits does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered is not as described, your sole remedy is to return it in unused condition. PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED WITHIN AND ON OUR SITES ARE SUBJECT TO CHANGE WITHOUT NOTICE. The listing, description of, or reference to, a product or service on this Site does not imply that the product or service is presently available. All orders of products or services are subject to prevailing law, including, as appropriate, export and import regulations and boycotting restrictions, if any, imposed by governing bodies having jurisdiction over such orders, products or services.


 

Liability Limitations

 

In no event shall Lebanon Wine & Spirits, co-branders or other partners, and employees, be liable for any indirect, punitive, incidental, consequential damages or any damages whatsoever, including reasonable attorneys' fees, made by any third party due to or arising out of your Content, your use of the Service, your connection to the Service, your violation of the Terms of Service, or your violation of any rights of another, damages from loss of use, loss of data, including performance or inability to use the site.

 

Copyrights and Trademarks

 

Lebanon Wine & Spirit’s logo is a trademark and the site and all its contents are copyrighted materials, protected by U.S. and international copyright laws. The compilation of content on our website is the exclusive property of Lebanon Wine & Spirits and may not be used for any other purpose other than as set forth on the site. The services and information provided herein are solely for your own private use. You are only permitted to use the Lebanon Wine & Spirits site as expressly authorized. Nothing contained herein transfers any express or implied right, title or interest in this website to you.


 

Notices and Communication

 

Lebanon Wine & Spirits may provide you with notices, including those regarding changes to the Terms of Service, by either email, regular mail, or postings on the Service.

The terms and conditions contained herein and the agreement created thereby shall be governed by and interpreted according to the laws of the state of Tennessee without applying conflict of law principles. You expressly agree through your use of the site to be subject to jurisdiction and venue in the state of Tennessee.

When you visit our Site, purchase products or services through the Site, or contact our customer service department, you are communicating with us electronically. We will also communicate with you via email or by posting notices on and updates to the Site. By using the Site, you hereby agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

Returns

 

Lebanon Wine & Spirits is committed to 100% customer satisfaction! Please let us know if there is any problem with your order. Please note, any problems with the receipt of your package must be called in to us within 30 days of the delivery date! If you suspect the bottle is bad, please just put the cork back in the wine leaving the contents of the wine in the bottle. We can't take back any empty bottles! If you find any errors regarding type of wine and vintage, please email our order department sales@LebanonSpirits.com right away. LebanonSpirits.com will arrange to have the package picked up and returned to us right away for inspection. Once the package is returned to us, we will inspect the contents and then send out a replacement package to you. For this reason, it is vital that you let us know of any error immediately to ensure the fastest delivery of your new shipment. If you wish to return your wine for any other reason you may do so. Please note: All returns are subject to a 10% restocking fee.